Shipping policy

Shipping Policy – ReliefNCo

Thank you for shopping at ReliefNCo! We aim to provide you with a smooth and transparent shipping experience. Please read our shipping policy carefully before placing your order.

Order Processing

  • All orders are processed within 2–5 business days after payment confirmation.
  • Orders are not shipped or delivered on weekends or holidays.
  • If we experience a high volume of orders, processing may take longer. You will be notified if there is a delay.

Shipping Methods & Delivery Times

Since we operate a dropshipping model, delivery times may vary depending on the product and supplier location. Estimated shipping times are:

Region Standard Shipping Express Shipping (if available)
USA 5–20 business days 5–10 business days
Canada 12–25 business days 6–12 business days
Europe 12–25 business days 6–12 business days
Australia & New Zealand 15–30 business days 8–15 business days
Other Countries 15–35 business days 10–20 business days

Please note: Delivery times are estimates and may be affected by customs, holidays, or unforeseen shipping delays.

Shipping Costs

  • Shipping costs are calculated at checkout and may vary depending on your location and the products ordered.
  • We occasionally offer free shipping promotions—check the product page or checkout for eligibility.

Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • Please allow 3–5 business days after shipping for tracking information to update.

Customs, Duties, and Taxes

  • Customers are responsible for any customs fees, import duties, or taxes that may apply to their order.
  • We are not responsible for delays due to customs clearance.

Lost or Damaged Packages

  • While we do our best to ensure safe delivery, ReliefNCo is not responsible for packages lost in transit.
  • If your package is lost or arrives damaged, please contact us within 7 days of delivery, and we will assist you in filing a claim with the supplier or shipping carrier.

Contact Us

For any questions about shipping, delivery times, or tracking, please reach out: